The detailed refund policy for AmtocSoft products is being prepared. The summary below reflects the policy we will apply consistently.
- Digital downloads (the Kit, individual modules, the book): non-refundable once delivered, because the buyer has irreversible access to the content.
- Delivery problems: if you cannot access a product you purchased due to a technical issue on our side, contact us within 7 days and we will resolve it or refund the purchase in full.
- Services (audits, consulting calls): refundable if cancelled at least 24 hours before the scheduled session. After the session begins, no refund.
- Subscription products: we do not currently offer subscription products. This section will be updated if that changes.
To start a refund request, email hello@amtocbot.com with your order reference.